To set up your types of QA/PI types follow the steps below.
Step 1: Log into the VAIRKKO Platform
Step 2: Access the Administrative area by clicking 'ADMIN' in the upper right-hand corner.
Step 3: Access the 'QA/PI Management' from the Administrative Toolbar
Step 4: Select 'Review Types' from the in-app menu
Step 5: Select 'Add New' to enter a new review type or 'Manage' to edit any configured review types
Step 6: Follow the on-screen prompts to configure your review type
Additional Information
- New Review Type - The name of the review you are creating (ACLS Call, Call Review)
- Employee Notification - When do you want to notify the employee about this review
- Employee Notification Method - How do you want to notify the employee
- Perfect Score Email Script - Configure a specific email to be sent if an employee makes a perfect score
- Non-Perfect Score Email Script - Configure a specific email to be sent if an employee makes a non-perfect score
- Record Creation Script - Configure a specific email to be sent when a record is created